topic Re: No signal to all channels catch up working in Sky Q

Is snow affecting Sky Q

Gregoriah — Sun, 05 Jan 2025 02:02:55 GMT

I have checked with my neighbours and they are not having problems with weather, was interested to find out if anyone else is?

Re: Is snow affecting Sky Q

Buzby321 — Sun, 05 Jan 2025 02:07:01 GMT

Hi, mine also went down about 1.50am, there are a few people now with no service, hope it's sorted soon!

Re: Is snow affecting Sky Q

Gregoriah — Sun, 05 Jan 2025 02:08:14 GMT

Thanks for letting me know. Hope you're back up by the morning too!

Re: Is snow affecting Sky Q

Wilsonthebeat — Sun, 05 Jan 2025 04:25:35 GMT

Mine is currently down too, I noticed around 2:30am and is still down now at 4:30am.

Re: Is snow affecting Sky Q

Daniel0210 — Sun, 05 Jan 2025 05:42:59 GMT

Your signal is likely to be affected if snow lands on the dish, in particular the LNB but should return to normal as soon as the conditions improve. Don't necessarily try to brush it off as accidentally moving the LNB will then necessitate an engineer visit to realign it.

Satellite signal

Jomatjay — Sun, 05 Jan 2025 06:47:39 GMT

I have no signal on a y of my channel Not happy

Re: Is snow affecting Sky Q

007damo — Sun, 05 Jan 2025 06:52:28 GMT

Same here my sky tv had been off all night !

Re: Is snow affecting Sky Q

SarahLou8 — Sun, 05 Jan 2025 07:00:21 GMT

Mine is also down says no satellite signal

Re: Is snow affecting Sky Q

gordon+lynn — Sun, 05 Jan 2025 07:22:00 GMT

I have no signal, tried the usual reset. No change

No signal

Ste5710 — Sun, 05 Jan 2025 07:24:50 GMT

hi anyone else experiencing signal issues due to snow

Re: Is snow affecting Sky Q

nigea99 — Sun, 05 Jan 2025 07:57:35 GMT

@Daniel0210 wrote:

Your signal is likely to be affected if snow lands on the dish, in particular the LNB but should return to normal as soon as the conditions improve. Don't necessarily try to brush it off as accidentally moving the LNB will then necessitate an engineer visit to realign it.

In addition to what @Daniel0210 says cloud cover / thick snow in the direction of the Satellites can also affect the signal which will improve when cloud/snow gets thinner

Re: No signal

Daniel0210 — Sun, 05 Jan 2025 07:43:54 GMT

See my earlier post. Unfortunately this is not unusual in snowy weather.

Re: Is snow affecting Sky Q

Trudy21 — Sun, 05 Jan 2025 07:49:45 GMT

I have no satellite signal

Re: Is snow affecting Sky Q

Patch69 — Sun, 05 Jan 2025 07:51:15 GMT

Mines still off been off since about 1am.

No satellite signal

JoannaFahy — Sun, 05 Jan 2025 07:52:37 GMT

Have no satellite signal

Re: Is snow affecting Sky Q

Daniel0210 — Sun, 05 Jan 2025 07:53:34 GMT

@Trudy21 @Patch69

If you've had snow overnight see the post currently marked as the answer.

Re: Is snow affecting Sky Q

Trudy21 — Sun, 05 Jan 2025 07:55:51 GMT

I cant see the current answer. Still snowing. Can get on ipad ok

Re: Is snow affecting Sky Q

simon_01 — Sun, 05 Jan 2025 07:57:35 GMT

I'm in Yorkshire and the 2" snowfall has affected my TV signals, despite not using a dish....Strange.

Re: Is snow affecting Sky Q

nigea99 — Sun, 05 Jan 2025 08:05:26 GMT

@simon_01 wrote:

I'm in Yorkshire and the 2" snowfall has affected my TV signals, despite not using a dish....Strange.

@simon_01

Communal systems are fed by a dish although you don't have a personal one.

The dish may be somewhere on the property or even further away

It is quite possible that the Communal dish is affected

Re: Is snow affecting Sky Q

Daniel0210 — Sun, 05 Jan 2025 08:13:48 GMT

@Trudy21 wrote:

I cant see the current answer

@Trudy21

The current answer is post number 2.