topic Re: Hayu black screen & flashing in Sky Q

Hayu black screen & flashing

amuir1 — Mon, 30 Dec 2024 09:02:48 GMT

Whenever i go on hayu to try & search for a programme it gets a black screen or flashing

Re: Hayu black screen & flashing

Addie15 — Tue, 31 Dec 2024 09:05:25 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Hayu black screen & flashing

Addie15 — Thu, 02 Jan 2025 09:35:34 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need, please let us know so we can re-escalate this for you. Thanks.

Re: Hayu black screen & flashing

amuir1 — Thu, 02 Jan 2025 13:03:01 GMT

Hi sorry didnt see any replies & cant see a bubble issue still the same