topic Re: This programme cannot be recorded in Sky Q

This programme cannot be recorded

ChrisH84 — Wed, 01 Jan 2025 13:40:10 GMT

I am trying to set Prisoner Cell Block H to record on 5select starting Monday at 11PM. I keep getting message that this programme cannot be recorded.

Why would this happen as I had no problem recording previous episodes of it on this channel and how can I resolve this ?

Re: This programme cannot be recorded

oldfella — Wed, 01 Jan 2025 13:45:58 GMT

@ChrisH84 wrote:

I am trying to set Prisoner Cell Block H to record on 5select starting Monday at 11PM. I keep getting message that this programme cannot be recorded.

Why would this happen as I had no problem recording previous episodes of it on this channel and how can I resolve this ?

Just checked here @ChrisH84

Receive the same message and so it is down to the channel and not your Q box

Re: This programme cannot be recorded

ChrisH84 — Wed, 01 Jan 2025 18:03:56 GMT

Why the channel and is there anything I can do?

Re: This programme cannot be recorded

oj01 — Wed, 01 Jan 2025 18:17:33 GMT

@ChrisH84 wrote:
Why the channel and is there anything I can do?

Try again nearer the time and it will probably work.

Re: This programme cannot be recorded

MightyQuinn — Wed, 01 Jan 2025 18:25:03 GMT

@ChrisH84 wrote:
Why the channel and is there anything I can do?

Hi @ChrisH84 Apart from contacting the Channel 5 network, you could try viewer relations by emailing viewerR@sky.uk .

Re: This programme cannot be recorded

caesarome — Wed, 01 Jan 2025 19:29:01 GMT

@oldfella wrote:

Just checked here @ChrisH84

Receive the same message and so it is down to the channel and not your Q box

@ChrisH84

And the same happens on Sky+ as well so clealry something that the Viewer Relations team need to be informed about via the above email address.