topic Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U in Sky Q

Sky Q Remote Pairing Problems with Hitachi 32HEV200U

donutbrains — Wed, 01 Jan 2025 11:19:28 GMT

Having followed the instructions to pair a Sky Q Mini Remote with a Hitachi 32" TV, none of the 13 codes offered on Sky Help work for pairing (for controlling volume, mute and power)

The touch remote from the main Sky Q box does work but this, in my opinion, is unusable by anyone over the age of ~70.

Does anyone know of an alternative method or additional Hitachi codes?

Thanks in advance.

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

oldfella — Wed, 01 Jan 2025 11:39:25 GMT

@donutbrains wrote:

Having followed the instructions to pair a Sky Q Mini Remote with a Hitachi 32" TV, none of the 13 codes offered on Sky Help work for pairing (for controlling volume, mute and power)

The touch remote from the main Sky Q box does work but this, in my opinion, is unusable by anyone over the age of ~70.

Does anyone know of an alternative method or additional Hitachi codes?

Thanks in advance.

Hi @donutbrains

Is the remote the original mini version with no voice control (ie no microphone button)?

Or is it a Bluetooth remote with microphone button?

Edit

Either way try Vestel brands and also Other brands

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

donutbrains — Wed, 01 Jan 2025 11:40:24 GMT

It's the original remote with no voice or Bluetooth.

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

oldfella — Wed, 01 Jan 2025 11:43:05 GMT

@donutbrains wrote:

It's the original remote with no voice or Bluetooth.

Ok @donutbrains

As I said try Vestel codes

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

donutbrains — Wed, 01 Jan 2025 12:04:17 GMT

Thank you but still no luck with the 30+ Vestel codes.

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

oldfella — Wed, 01 Jan 2025 12:31:00 GMT

@donutbrains wrote:

Thank you but still no luck with the 30+ Vestel codes.

Hi @donutbrains

When you said

"the touch remote from the main box works"

Did you pair this to to the mini?

If so what brand did you use?

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

donutbrains — Wed, 01 Jan 2025 12:52:32 GMT

I followed the instructions below and chose Hitachi

https://www.sky.com/help/articles/sky-q-touch-remote

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

oldfella — Wed, 01 Jan 2025 12:57:40 GMT

@donutbrains wrote:

I followed the instructions below and chose Hitachi

https://www.sky.com/help/articles/sky-q-touch-remote

Hi @donutbrains
Yeah, I suspect there a lot more available options with the Bluetooth remotes compared to the original infrared version.

Looks like you need to obtain a new Bluetooth remote for the mini. The touch versions are no longer available and the latest Bluetooth remotes are purely button operated.

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

Re: Sky Q Remote Pairing Problems with Hitachi 32HEV200U

donutbrains — Wed, 01 Jan 2025 12:59:43 GMT

OK, I will give that a try.

Thank you very much and happy new year!