https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4861601#M681414 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287476">@Paul483</a>&nbsp;</P> <P>&nbsp;</P> <P>probably longshots but worth trying:</P> <P>&nbsp;</P> <P>A full power down of your TV (i.e. unplug / switch off at mains)</P> <P>Disconnect your HDMI at both ends &amp; re-seat or try a different HDMI cable</P> Tue, 24 Dec 2024 10:37:43 GMT nigea99 2024-12-24T10:37:43Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4861596#M681413 <P>Turned the box on to be greeted with a heavily pixelated screen. Box is working behind the pixelated screen. Tried restarting the box and get the same result. Mini box upstairs works perfectly.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2957.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106631i3B8B639E0058B99B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2957.jpeg" alt="IMG_2957.jpeg" /></span></P><P> An ideas or help would be much appreciated.&nbsp;<BR />Thanks</P> Tue, 24 Dec 2024 10:30:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4861596#M681413 Paul483 2024-12-24T10:30:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4861601#M681414 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287476">@Paul483</a>&nbsp;</P> <P>&nbsp;</P> <P>probably longshots but worth trying:</P> <P>&nbsp;</P> <P>A full power down of your TV (i.e. unplug / switch off at mains)</P> <P>Disconnect your HDMI at both ends &amp; re-seat or try a different HDMI cable</P> Tue, 24 Dec 2024 10:37:43 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4861601#M681414 nigea99 2024-12-24T10:37:43Z