topic Re: Sky Q Internet connection Dropping out in Sky Q

Sky Q Internet connection Dropping out

Liam42 — Mon, 23 Dec 2024 20:57:11 GMT

I have recently moved to sky broadband and ever since I have experienced constant dropping outs between the sky max and sky q. Most other devices don't seem to have an issue. Does anyone else have this issue and any resolutions

Re: Sky Q Internet connection Dropping out

oldfella — Mon, 23 Dec 2024 21:00:43 GMT

@Liam42 wrote:
I have recently moved to sky broadband and ever since I have experienced constant dropping outs between the sky max and sky q. Most other devices don't seem to have an issue. Does anyone else have this issue and any resolutions

Hi @Liam42

If you have connected your Max hub to your Q box by WPS see if it is more reliable if you use SSID and password.

It would appear that the Sky Max hub acts mor like a 3rd party router.

Re: Sky Q Internet connection Dropping out

Chodley — Tue, 24 Dec 2024 07:54:01 GMT

... and the Q is diabolical at maintaining a wifi signal to a 3rd party router.

Interesting that you were obviously using one before and didn't get problems.