topic Re: Discovery + in Sky Q

Discovery +

Susie10 — Sun, 22 Dec 2024 17:12:52 GMT

Discovery plus is part of my package and isnt working keeps saying retry but go to app and says it cant be fixed at the minute try later! Ive been trying a week now!

Re: Discovery +

oldfella — Sun, 22 Dec 2024 17:31:51 GMT

@Susie10 wrote:

Discovery plus is part of my package and isnt working keeps saying retry but go to app and says it cant be fixed at the minute try later! Ive been trying a week now!

Hi @Susie10

Are you following the correct procedure?

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

Re: Discovery +

Susie10 — Sun, 22 Dec 2024 18:12:19 GMT

Hi. Thankyou yes I've done that and get this message saying there's a fault and try again later.

Re: Discovery +

oldfella — Sun, 22 Dec 2024 19:32:22 GMT

@Susie10 wrote:

Hi. Thankyou yes I've done that and get this message saying there's a fault and try again later.

Hi @Susie10

Try clearing all Cookies and history on your browser and then try again.