topic Re: Return sky products how to reset to factory settings in Sky Q

Return sky products how to reset to factory settings

MitsyToots — Sun, 22 Dec 2024 11:00:29 GMT

Return sky Q products how to reset to factory settings as I am leaving sky and concerned about leaving personal data on the boxes

Re: Return sky products how to reset to factory settings

MightyQuinn — Sun, 22 Dec 2024 11:13:00 GMT

Hi @MitsyToots No need to worry as Sky wipe the boxes, but you can reset the box in the hidden menu.

Press the ‘Home’ button on your remote control.
Scroll down to ‘Settings’ and do not press select.
Press ‘001’.
Press Select.

Re: Return sky products how to reset to factory settings

oldfella — Sun, 22 Dec 2024 11:15:54 GMT

@MitsyToots wrote:

Return sky Q products how to reset to factory settings as I am leaving sky and concerned about leaving personal data on the boxes

There is no personal data on your Q box @MitsyToots .

Only your recording history.

However you can carry out a factory reset in the Q box hidden menu.

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Carry out the Factory reset.

Re: Return sky products how to reset to factory settings

Ajaxajax — Fri, 01 Aug 2025 10:57:52 GMT

When you say there is no personal data, I presume you are overlooking all the streaming passwords for services like netflix, prime, disney, etc?