topic MYSKY_2008 Error on Discovery and Paramount in Sky Q

MYSKY_2008 Error on Discovery and Paramount

ICrook — Thu, 19 Dec 2024 13:17:07 GMT

I've tried the multitude of options mentioned previously to no avail, refresh Apps, update software, switch off and on and nothing works.

Re: MYSKY_2008 Error on Discovery and Paramount

Greenfingers001 — Fri, 20 Dec 2024 09:45:35 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: MYSKY_2008 Error on Discovery and Paramount

ICrook — Tue, 21 Jan 2025 11:19:39 GMT

Hi following advice from the Sky advisor I rang Sky and was on the phone for 40mins on the 20th December trying to sort out the issue (apparently it was due to a redundant account still linked to my account).
I was informed it would take up to 8 days for the issue to be resolved.
Its now been a month and I still can't access Paramount + or Discovery +