https://helpforum.sky.com/t5/Sky-Q/Sky-remote/m-p/4856599#M680697 <P>Tried the 7,9 button then 1,3 button reset to get on screen instructions to be able to use it for volume control. Nothing on screen and now the remote doesn't work at all. How do I get it back up and running&nbsp;</P> Wed, 18 Dec 2024 20:21:09 GMT Craig163 2024-12-18T20:21:09Z https://helpforum.sky.com/t5/Sky-Q/Sky-remote/m-p/4856599#M680697 <P>Tried the 7,9 button then 1,3 button reset to get on screen instructions to be able to use it for volume control. Nothing on screen and now the remote doesn't work at all. How do I get it back up and running&nbsp;</P> Wed, 18 Dec 2024 20:21:09 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote/m-p/4856599#M680697 Craig163 2024-12-18T20:21:09Z https://helpforum.sky.com/t5/Sky-Q/Sky-remote/m-p/4856604#M680698 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4282896">@Craig163</a>&nbsp;wrote:<BR /> <P>Tried the 7,9 button then 1,3 button reset to get on screen instructions to be able to use it for volume control. Nothing on screen and now the remote doesn't work at all. How do I get it back up and running&nbsp;</P> <HR /></BLOCKQUOTE> <P>After the 7 &amp; 9 to reset you must make sure it has lne of sight of the IR receiver on the SKY Q box as it uses IR until you manage to re-pair it</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 18 Dec 2024 20:28:16 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote/m-p/4856604#M680698 nigea99 2024-12-18T20:28:16Z