topic Can't access recordings in Sky Q

Can't access recordings

Lesley89 — Wed, 18 Dec 2024 13:11:28 GMT

Hi I can't access my recordings on sky Q? Anyone experiencing this and how can I fix it.

nolte — Wed, 18 Dec 2024 13:21:10 GMT

It may be a hard disk problem.

What happens if you try to pass or rewind live TV?

lettice — Wed, 18 Dec 2024 13:23:14 GMT

Are you getting any errors on screen when trying.

Have a read of both these Sky Q help articles, which tend to lead to a reset of hard drive, if cannot be fixed by a restart of your Sky Q box.

Lesley89 — Wed, 18 Dec 2024 13:38:56 GMT

Thank you both all fixed