https://helpforum.sky.com/t5/Sky-Q/Tv-freezing/m-p/4855829#M680602 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4282079">@Kaz591</a>&nbsp;wrote:<BR /> <P>Contacted out internet provider we keep having issues freezing no internet, this has been going on for over a month, the issue is with our sky equipment!&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4282079">@Kaz591</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> Wed, 18 Dec 2024 08:03:30 GMT Quoman7 2024-12-18T08:03:30Z https://helpforum.sky.com/t5/Sky-Q/Tv-freezing/m-p/4855810#M680598 <P>Contacted out internet provider we keep having issues freezing no internet, this has been going on for over a month, the issue is with our sky equipment!&nbsp;</P> Wed, 18 Dec 2024 07:22:54 GMT https://helpforum.sky.com/t5/Sky-Q/Tv-freezing/m-p/4855810#M680598 Kaz591 2024-12-18T07:22:54Z https://helpforum.sky.com/t5/Sky-Q/Tv-freezing/m-p/4855829#M680602 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4282079">@Kaz591</a>&nbsp;wrote:<BR /> <P>Contacted out internet provider we keep having issues freezing no internet, this has been going on for over a month, the issue is with our sky equipment!&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4282079">@Kaz591</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> Wed, 18 Dec 2024 08:03:30 GMT https://helpforum.sky.com/t5/Sky-Q/Tv-freezing/m-p/4855829#M680602 Quoman7 2024-12-18T08:03:30Z