topic Re: software version Q270.000.10.09L(5u193ht) get released? in Sky Q

software version Q270.000.10.09L(5u193ht) get released?

GMoss221 — Tue, 17 Dec 2024 11:35:51 GMT

Can anyone confirm when the software version Q270.000.10.09L(5u193ht) get released please

Thanks in advance

George

Re: software version Q270.000.10.09L(5u193ht) get released?

Daniel0210 — Tue, 17 Dec 2024 12:34:09 GMT

@GMoss221

That is the current software. Mine was updated 20 November.

Re: software version Q270.000.10.09L(5u193ht) get released?

GMoss221 — Tue, 17 Dec 2024 12:42:14 GMT

Thanks for the reply , been told that Oscar the latest version bit was released September/October time as they have said that a release has been done but not yet released is due to fix the Disney + issue of blank screen and crashing app

Thank if anyone else can confirm ??

George

Re: software version Q270.000.10.09L(5u193ht) get released?

MightyQuinn — Tue, 17 Dec 2024 13:01:13 GMT

Hi @GMoss221

I'm not really sure what you are asking, but Q270.000.10.09L(5u193ht) is the current release. It was released ages ago.

Re: software version Q270.000.10.09L(5u193ht) get released?

GMoss221 — Tue, 17 Dec 2024 13:02:41 GMT

Yeah I was asking that , but have the disney+ bug and was trying to find out if another update is due like I've been told by sky adviser

Thanks for your help

Re: software version Q270.000.10.09L(5u193ht) get released?

TimmyBGood — Tue, 17 Dec 2024 14:03:19 GMT

@GMoss221

Historically Sky doesn't release new software versions between at least mid-December and mid-January because of the high demand for television and broadband services over the holiday season and simultaneous lower call centre staffing levels.

Re: software version Q270.000.10.09L(5u193ht) get released?

GMoss221 — Tue, 17 Dec 2024 13:37:54 GMT

Oh brilliant just been told it would be soon .

Just seem to lie to you to shut you up

Re: software version Q270.000.10.09L(5u193ht) get released?

Chodley — Tue, 17 Dec 2024 14:17:30 GMT

There is a release due but "soon" is vague enough that they're not lying. I don't know for sure if it fixes that issue for those experiencing it.

Re: software version Q270.000.10.09L(5u193ht) get released?

GMoss221 — Tue, 17 Dec 2024 14:22:36 GMT

@Chodley yeah I know they are not lying. Will just have to wait and see .

Just frustrating pay a lot of money for sky ( and I know Disney plus is a third party app and nothing to do with sky)

Re: software version Q270.000.10.09L(5u193ht) get released?

Doc5907 — Tue, 17 Dec 2024 14:29:31 GMT

@GMoss221 wrote:
@Chodley yeah I know they are not lying. Will just have to wait and see .
Just frustrating pay a lot of money for sky ( and I know Disney plus is a third party app and nothing to do with sky)

@GMoss221

In the meantime could you watch Disney+ via the App on your TV?

Re: software version Q270.000.10.09L(5u193ht) get released?

GMoss221 — Tue, 17 Dec 2024 14:31:15 GMT

@Doc5907 I do for the time being

Re: software version Q270.000.10.09L(5u193ht) get released?

Chodley — Tue, 17 Dec 2024 14:39:02 GMT

Better on that anyway. Proper 24fps support and Dolby Vision plus HDR on non-4K content.