topic Re: Cancel an engineer visit in Sky Q

Cancel an engineer visit

PPI — Mon, 16 Dec 2024 14:08:01 GMT

How do I cancel an engineer visit

Re: Cancel an engineer visit

MightyQuinn — Mon, 16 Dec 2024 14:09:09 GMT

Hi @PPI By telephoning Sky? Note, telephone numbers are blocked in this community.

Re: Cancel an engineer visit

Daniel0210 — Mon, 16 Dec 2024 14:16:05 GMT

@PPI

Note that if the appointment is for later today or tomorrow you'll be charged £25

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Re: Cancel an engineer visit

caesarome — Mon, 16 Dec 2024 16:28:15 GMT

@PPI

Deoending on when the visit was scheduled for you might be able to cancel it here:

https://www.sky.com/ordertracking

Re: Cancel an engineer visit

PPI — Wed, 18 Dec 2024 08:41:43 GMT

Thanks for that. I got my visit cancelled via what's app. Which was helpful, the chap was helpful. But can be very difficult sometimes.

It should be an easy task but they make it very difficult.