topic Re: Hayu in Sky Q

Hayu

Bigbaddot — Wed, 11 Dec 2024 14:59:19 GMT

Having a problem with the Hayu app. Screen keeps going black. Unable to use the search facility or view a programme. Is anyone else having this problem?

Re: Hayu

caesarome — Wed, 11 Dec 2024 16:07:22 GMT

@Bigbaddot

On what device is this happening on Sky Q, Glass or Stream ?

Re: Hayu

Bigbaddot — Wed, 11 Dec 2024 16:14:34 GMT

I have Sky ques

Re: Hayu

caesarome — Wed, 11 Dec 2024 16:20:14 GMT

Is that Sky Q ?

Re: Hayu

Bigbaddot — Wed, 11 Dec 2024 16:32:22 GMT

Yes. It is Sky q

Re: Hayu

caesarome — Wed, 11 Dec 2024 16:53:58 GMT

I have moved this to the Sky Q forum for you.

Re: Hayu

Billycbo — Fri, 13 Dec 2024 22:22:50 GMT

Did you fix this I'm having the same issue

Re: Hayu

Dumbo730 — Sat, 14 Dec 2024 20:02:52 GMT

Did you solve this as I'm having same problem

Re: Hayu

Bigbaddot — Sun, 15 Dec 2024 15:23:26 GMT

Hi just another update. My Hayu is not working again. I have sent them an email.

Re: Hayu

Billycbo — Sun, 15 Dec 2024 16:31:03 GMT

Amazing will you let us know what they say x

Re: Hayu

B.S — Sat, 28 Dec 2024 00:19:15 GMT

Yes I'm still experiencing this issue also, screen keeps flickering while in the app.