topic Re: Stuttering sound in Sky Q

Stuttering sound

HikerJack — Thu, 12 Dec 2024 19:16:19 GMT

The sound from my TV (on every channel) is stuttering. Never had this issue before, have tried contacting Sky's messaging service but you interact with a robot rather than an actual human heaven forbid.

No picture issues, just sound.

WiFi signal strong, have turned off / on and reset.

thank you in advance

Re: Stuttering sound

Lisa-P1987 — Fri, 13 Dec 2024 13:14:34 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Stuttering sound

Addie15 — Sun, 15 Dec 2024 13:15:08 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.