topic Re: Moving house in 1 weeks time in Sky Q

Moving house in 1 weeks time

Kev124 — Thu, 12 Dec 2024 10:50:25 GMT

Need to cancel skyQ with only a week to go for house move but haven't got a official moving date but definitely going ahead

Re: Moving house in 1 weeks time

Ellie_TV — Thu, 12 Dec 2024 10:54:54 GMT

@Kev124 wrote:
Need to cancel skyQ with only a week to go for house move but haven't got a official moving date but definitely going ahead

You better ring Sky then. If you're still in contract and you are cancelling rather than transferring to your new address then you may be liable for early termination charges. They usually need at least 31 days notice of a house move.

Re: Moving house in 1 weeks time

cuke — Thu, 12 Dec 2024 10:56:42 GMT

@Kev124 wrote:
Need to cancel skyQ with only a week to go for house move but haven't got a official moving date but definitely going ahead

Unfortunately you will need to contact Sky directly to discuss a cancellation and if it will cost you.

https://www.sky.com/help/articles/contacting-sky

Re: Moving house in 1 weeks time

Daniel0210 — Thu, 12 Dec 2024 11:18:53 GMT

@Kev124
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

As you are cancelling Sky Q, return packaging will be sent out near the end of your notice period to your current address. Obtain proof of posting and keep it safe and indefinitely.

Re: Moving house in 1 weeks time

TimmyBGood — Thu, 12 Dec 2024 18:09:04 GMT

@Kev124

Take all the Sky hardware apart from dish and dish cable with you. You'll either need it at the new address or will have to return it to Sky.