https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-mini-box/m-p/4848122#M679681 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4275602">@Amyclout</a>&nbsp;wrote:<BR /> <P>The remote is working, I have turned off the main switch, reset the mini box. The set up appears until it gets to the part when it explains to push the home button when the screen is blank, but the mini box light stays red and still won't come on.&nbsp;<BR />it is quite warm when I touch it. This hasn't worked now for about 4 days everytime I have tried it.&nbsp;<BR />please advise as it looks like the little box may have packed up?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4275602">@Amyclout</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the mini box.<BR />If this turns the mini box on <BR />With the mini box on with green led try completly resetting your mini Bluetooth remote. <BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the mini box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair to TV.</P> Tue, 10 Dec 2024 22:12:11 GMT oldfella 2024-12-10T22:12:11Z https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-mini-box/m-p/4848098#M679677 <P>The remote is working, I have turned off the main switch, reset the mini box. The set up appears until it gets to the part when it explains to push the home button when the screen is blank, but the mini box light stays red and still won't come on.&nbsp;<BR />it is quite warm when I touch it. This hasn't worked now for about 4 days everytime I have tried it.&nbsp;<BR />please advise as it looks like the little box may have packed up?</P> Tue, 10 Dec 2024 21:39:30 GMT https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-mini-box/m-p/4848098#M679677 Amyclout 2024-12-10T21:39:30Z https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-mini-box/m-p/4848122#M679681 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4275602">@Amyclout</a>&nbsp;wrote:<BR /> <P>The remote is working, I have turned off the main switch, reset the mini box. The set up appears until it gets to the part when it explains to push the home button when the screen is blank, but the mini box light stays red and still won't come on.&nbsp;<BR />it is quite warm when I touch it. This hasn't worked now for about 4 days everytime I have tried it.&nbsp;<BR />please advise as it looks like the little box may have packed up?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4275602">@Amyclout</a>&nbsp;</P> <P>Have you tried pressing the Standby button (Amber led) on the front of the mini box.<BR />If this turns the mini box on <BR />With the mini box on with green led try completly resetting your mini Bluetooth remote. <BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the mini box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair to TV.</P> Tue, 10 Dec 2024 22:12:11 GMT https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-mini-box/m-p/4848122#M679681 oldfella 2024-12-10T22:12:11Z