topic Re: UHD SET UP in Sky Q

UHD SET UP

cokey12 — Tue, 10 Dec 2024 08:26:35 GMT

I've just connected my sky Q box to a new tv but there is no 2160 UHD option to choose 1080 is as far as my options go. I did not have a UHD TV BEFORE.

Re: UHD SET UP

PandJ2020 — Tue, 10 Dec 2024 09:12:40 GMT

Do you have a UHD Q box?

Re: UHD SET UP

nigea99 — Tue, 10 Dec 2024 09:29:31 GMT

@cokey12

As per @PandJ2020

Please see

Home - Settings - System Info - Hardware Version

If it is 32Cxxx then you have an older 1TB non-UHD Box
If it is 32B0xxx then you have a (V1) UHD but non HDR 2TB Box
If it is 32B1xxx then you have a (V2) UHD HDR 2TB Box (which has a separate Power supply)
If it is 32B2xxx then you have a (V3) UHD HDR 1TB or 2TB Box

https://www.sky.com/help/articles/check-which-sky-q-box

Re: UHD SET UP

MightyQuinn — Tue, 10 Dec 2024 09:48:53 GMT

Hi @cokey12 Note, you also need a UHD subscription. Tell Sky that you need a UHD box when you order the UHD subscription.