https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-return/m-p/4846826#M679510 <UL><LI>So my sky q mini has stopped working, ordered a new one which sky has sent out. Only to come home today and find out that the delivery company (DPD) has taken it back quoting item not delivered as return item was not left out. Sky never asked me anything about returning old box so not really sure what this is about. I was of the understanding that I would return box through An Post Anyone have the same problem?&nbsp;</LI></UL><P>&nbsp;</P> Mon, 09 Dec 2024 21:23:51 GMT YW 2024-12-09T21:23:51Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-return/m-p/4846826#M679510 <UL><LI>So my sky q mini has stopped working, ordered a new one which sky has sent out. Only to come home today and find out that the delivery company (DPD) has taken it back quoting item not delivered as return item was not left out. Sky never asked me anything about returning old box so not really sure what this is about. I was of the understanding that I would return box through An Post Anyone have the same problem?&nbsp;</LI></UL><P>&nbsp;</P> Mon, 09 Dec 2024 21:23:51 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-return/m-p/4846826#M679510 YW 2024-12-09T21:23:51Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-return/m-p/4846843#M679513 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4272694">@YW</a>&nbsp;wrote:<BR /><UL><LI>So my sky q mini has stopped working, ordered a new one which sky has sent out. Only to come home today and find out that the delivery company (DPD) has taken it back quoting item not delivered as return item was not left out. Sky never asked me anything about returning old box so not really sure what this is about. I was of the understanding that I would return box through An Post Anyone have the same problem?&nbsp;</LI></UL><P>&nbsp;</P><HR /></BLOCKQUOTE><P>No sure about Ireland but it's always a doorstep swap in the UK.</P> Mon, 09 Dec 2024 21:38:48 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-return/m-p/4846843#M679513 Chodley 2024-12-09T21:38:48Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-return/m-p/4846971#M679532 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4272694">@YW</a>&nbsp;</P> <P>The courier won't expect you to leave the box "out", but would expect it to be disconnected and ready for swapping at the doorstep.&nbsp;</P> Tue, 10 Dec 2024 04:42:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-mini-return/m-p/4846971#M679532 Daniel0210 2024-12-10T04:42:39Z