topic Re: Activating Netflix in Sky Q

Activating Netflix

AHast — Sun, 08 Dec 2024 23:14:00 GMT

I have just upgraded from Sky Plus to Sky Q and purchased Netflix through Sky for the first time. My new subscription has started but don't get my new Sky Q box until the new year. Can I watch Netflix immediately without the box and if so how?

Re: Activating Netflix

Mr+Flibbles+86 — Mon, 09 Dec 2024 11:30:21 GMT

Hi there @AHast , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Activating Netflix

Chodley — Mon, 09 Dec 2024 12:08:54 GMT

Should be able to request a password reset on the netflix site

Re: Activating Netflix

AHast — Mon, 09 Dec 2024 18:11:57 GMT

I haven't been able to set the Netflix account up though. Should I not have got an activation email first?

Re: Activating Netflix

AHast — Sat, 14 Dec 2024 11:27:02 GMT

I can't reply to you as it says you don't allow PMs?

Re: Activating Netflix

oldfella — Sat, 14 Dec 2024 11:30:12 GMT

@AHast wrote:

I can't reply to you as it says you don't allow PMs?

You just have replied @AHast

That's what the forum is for!

However best to tag whoever you are replying to so that get a notification.

Tag someone in your post by typing @ followed by their username.

Re: Activating Netflix

Chodley — Sat, 14 Dec 2024 11:30:12 GMT

@AHast wrote:
I haven't been able to set the Netflix account up though. Should I not have got an activation email first?

Not sure, my netflix account is separate from Sky.

Worth a try resetting it using the same email as your Sky ID. I think that's what they use when they set up the linked netflix account.

Re: Activating Netflix

AHast — Sat, 14 Dec 2024 11:36:53 GMT

I've tried but Netflix doesn't recognise the email address of my sky id. I suspect I need the activation email but just don't know how to get it

Re: Activating Netflix

AHast — Sat, 14 Dec 2024 11:39:12 GMT

@Mr+Flibbles+86 I can't reply to you as it's says you don't allow PMs?

Re: Activating Netflix

Laing1 — Sat, 14 Dec 2024 13:28:47 GMT

@AHast wrote:

@Mr+Flibbles+86 I can't reply to you as it's says you don't allow PMs?

@AHast you don't reply direct to the Sky employee direct there should be a chat bubble thats red/blue somewhere on your screen to activate the chat function and be aware its not real time chat so there may not be an instant reply

Re: Activating Netflix

Chodley — Sat, 14 Dec 2024 15:23:21 GMT

Bubble should appear in the bottom left

Re: Activating Netflix

Tom-W19 — Sun, 15 Dec 2024 09:12:48 GMT

Hi @AHast

Your previous chat with us was closed due to no response within 48 hours.

Your post has been escalated again to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147