topic Re: Unable to record a future programme in Sky Q

Unable to record a future programme

SJRalling — Mon, 09 Dec 2024 12:12:43 GMT

I want to record a programme that ius on next week. When I press record on my remote, I get the message "This programme cannot be recorded" at the top of the screen. I CAN record the programmes either side of this one, just cannot record the programme I want!
I have plenty of disk space remaining, so it's not a space issue... any ideas folks?

Re: Unable to record a future programme

PandJ2020 — Mon, 09 Dec 2024 12:14:30 GMT

What programme is it?

The owner can use metadata to prevent recording.

Re: Unable to record a future programme

Daniel0210 — Mon, 09 Dec 2024 12:33:12 GMT

@SJRalling

You could make a note of when it's on and see if you're able to set it for recording nearer the time.

Re: Unable to record a future programme

SJRalling — Mon, 09 Dec 2024 15:38:23 GMT

"New: A '70s Christmas: Those Were the Days" - Sunday 15/12/2024 @ 21:00

Re: Unable to record a future programme

SJRalling — Mon, 09 Dec 2024 15:39:20 GMT

Channel 5

Re: Unable to record a future programme

oj01 — Mon, 09 Dec 2024 15:59:53 GMT

@SJRalling wrote:
"New: A '70s Christmas: Those Were the Days" - Sunday 15/12/2024 @ 21:00

Let's me set it to record.

Re: Unable to record a future programme

Laing1 — Mon, 09 Dec 2024 17:57:05 GMT

@SJRalling wrote:

"New: A '70s Christmas: Those Were the Days" - Sunday 15/12/2024 @ 21:00

@SJRalling just tried it on my Q box and it allows me to record it

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: Unable to record a future programme

SJRalling — Tue, 10 Dec 2024 18:35:20 GMT

Thank you @Laing1 🙂 - rebooting the Sky Q box fixed the problem for me.

Strange how this could happen though when other programmes seem unaffected!

Re: Unable to record a future programme

PandJ2020 — Tue, 10 Dec 2024 18:45:25 GMT

@SJRalling wrote:
Thank you @Laing1 🙂 - rebooting the Sky Q box fixed the problem for me.
Strange how this could happen though when other programmes seem unaffected!

An obscure bug/data corruption issue. You may never see it again 😊