https://helpforum.sky.com/t5/Sky-Q/equipment-not-received/m-p/4846117#M679355 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273854">@Snowdrop5</a>&nbsp;</P> <P>What equipment? On cancelling Sky Q they will be expecting the main box, any mini boxes, associated cables and remotes.</P> <P>&nbsp;</P> <P><SPAN>From Skys own link</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment" target="_blank" rel="noopener">https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment</A></SPAN></P> <P>&nbsp;</P> <P><SPAN>What to return</SPAN></P> <P><SPAN>We'll send you texts, emails, or letters to let you know exactly what you need to return.</SPAN></P> <P><SPAN>Cancelling Sky Q? You might be asked to return any:</SPAN></P> <UL> <LI><SPAN>Sky Q boxes (including Sky Q 1TB box, Sky Q 1TB UHD box, Sky Q 2TB box)</SPAN></LI> <LI><SPAN>Sky Q Mini box</SPAN></LI> <LI><SPAN>Sky Q remote(s), cables and any other accessories that were provided with your install</SPAN></LI> <LI><SPAN>Sky boosters (if you don't have or aren't keeping Sky Broadband).</SPAN></LI> </UL> Mon, 09 Dec 2024 10:47:09 GMT Daniel0210 2024-12-09T10:47:09Z https://helpforum.sky.com/t5/Sky-Q/equipment-not-received/m-p/4846115#M679354 <P>sky is telling me that i need to return equipment, but i have not received the equipment that they are saying</P> Mon, 09 Dec 2024 10:40:09 GMT https://helpforum.sky.com/t5/Sky-Q/equipment-not-received/m-p/4846115#M679354 Snowdrop5 2024-12-09T10:40:09Z https://helpforum.sky.com/t5/Sky-Q/equipment-not-received/m-p/4846117#M679355 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273854">@Snowdrop5</a>&nbsp;</P> <P>What equipment? On cancelling Sky Q they will be expecting the main box, any mini boxes, associated cables and remotes.</P> <P>&nbsp;</P> <P><SPAN>From Skys own link</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment" target="_blank" rel="noopener">https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment</A></SPAN></P> <P>&nbsp;</P> <P><SPAN>What to return</SPAN></P> <P><SPAN>We'll send you texts, emails, or letters to let you know exactly what you need to return.</SPAN></P> <P><SPAN>Cancelling Sky Q? You might be asked to return any:</SPAN></P> <UL> <LI><SPAN>Sky Q boxes (including Sky Q 1TB box, Sky Q 1TB UHD box, Sky Q 2TB box)</SPAN></LI> <LI><SPAN>Sky Q Mini box</SPAN></LI> <LI><SPAN>Sky Q remote(s), cables and any other accessories that were provided with your install</SPAN></LI> <LI><SPAN>Sky boosters (if you don't have or aren't keeping Sky Broadband).</SPAN></LI> </UL> Mon, 09 Dec 2024 10:47:09 GMT https://helpforum.sky.com/t5/Sky-Q/equipment-not-received/m-p/4846117#M679355 Daniel0210 2024-12-09T10:47:09Z