topic Pixelation on Sky q apps in Sky Q

Pixelation on Sky q apps

Fio3 — Fri, 06 Dec 2024 13:54:24 GMT

Despite your efforts, my Netflix & Prime apps have started pixelating again, though not as much as before the update was installed. Is this going to be an ongoing problem with the Sky Q apps ?

Re: Pixelation on Sky q apps

Addie15 — Sat, 07 Dec 2024 09:21:52 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Pixelation on Sky q apps

Addie15 — Mon, 09 Dec 2024 09:22:44 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Pixelation on Sky q apps

Fio3 — Mon, 09 Dec 2024 14:07:49 GMT

Haven't been on the forum, so missed your reply. My apps are still pixelating, despite putting in the latest update, and refreshing the apps

Re: Pixelation on Sky q apps

Mr+Flibbles+86 — Mon, 09 Dec 2024 14:19:19 GMT

Hi there @Fio3, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147