https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841801#M678623 <P>Just received my new Sky box. Is the viewing card sent separately?</P> Wed, 04 Dec 2024 17:08:04 GMT Brandy7 2024-12-04T17:08:04Z https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841801#M678623 <P>Just received my new Sky box. Is the viewing card sent separately?</P> Wed, 04 Dec 2024 17:08:04 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841801#M678623 Brandy7 2024-12-04T17:08:04Z https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841805#M678625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4267696">@Brandy7</a>&nbsp;</P> <P>Is this a replacement for a faulty box delivered by DPD who took the old box away?&nbsp;</P> Wed, 04 Dec 2024 17:11:46 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841805#M678625 Daniel0210 2024-12-04T17:11:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841810#M678626 <P>No. It's a new box having just returned to Sky. It arrived today but no viewing card. Is that sent separately?</P> Wed, 04 Dec 2024 17:17:22 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841810#M678626 Brandy7 2024-12-04T17:17:22Z https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841812#M678628 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4267696">@Brandy7</a>&nbsp;</P> <P>If you cancelled Sky Q fairly recently and have now returned Sky might think you retained your previous viewing card. You'll need to contact Sky to check if a new one has already been dispatched.&nbsp;</P> Wed, 04 Dec 2024 17:19:23 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/4841812#M678628 Daniel0210 2024-12-04T17:19:23Z