https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4841176#M678544 <P>One of my mini boxes keeps freezing. &nbsp;I keep trying to reactivate the connection to the main box which works for a few minutes then starts freezing again. &nbsp;Any ideas?</P> Wed, 04 Dec 2024 06:45:02 GMT Loobs72 2024-12-04T06:45:02Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4841176#M678544 <P>One of my mini boxes keeps freezing. &nbsp;I keep trying to reactivate the connection to the main box which works for a few minutes then starts freezing again. &nbsp;Any ideas?</P> Wed, 04 Dec 2024 06:45:02 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4841176#M678544 Loobs72 2024-12-04T06:45:02Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4842195#M678690 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/504988">@Loobs72</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Thu, 05 Dec 2024 08:59:58 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4842195#M678690 Tom-W19 2024-12-05T08:59:58Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4842253#M678702 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/504988">@Loobs72</a>&nbsp;wrote:<BR /> <P>One of my mini boxes keeps freezing. &nbsp;I keep trying to reactivate the connection to the main box which works for a few minutes then starts freezing again. &nbsp;Any ideas?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/504988">@Loobs72</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?</P> Thu, 05 Dec 2024 09:38:27 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4842253#M678702 Quoman7 2024-12-05T09:38:27Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4842345#M678726 <P>I have done this a few times&nbsp;</P> Thu, 05 Dec 2024 11:03:18 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4842345#M678726 Loobs72 2024-12-05T11:03:18Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4845281#M679234 <P>Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.</P> Sun, 08 Dec 2024 13:01:46 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4845281#M679234 Addie15 2024-12-08T13:01:46Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4845583#M679288 <P>I waited 2 days - no help received&nbsp;</P> Sun, 08 Dec 2024 18:52:05 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4845583#M679288 Loobs72 2024-12-08T18:52:05Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4846006#M679336 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/504988">@Loobs72</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Mon, 09 Dec 2024 09:25:16 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-one-mini-box/m-p/4846006#M679336 Addie15 2024-12-09T09:25:16Z