topic Re: Volume problems in Sky Q

Volume problems

Jimdag — Mon, 02 Dec 2024 09:56:29 GMT

My main sky q box tv volume goes down by itself to 0, sky q mini box TV volume goes up by itself to 100

Re: Volume problems

PandJ2020 — Mon, 02 Dec 2024 10:58:11 GMT

The Q boxes themselves have no concept of volume.

The remote contol can be programmed to provide volume up/down signals - ensure buttons are not stuck on the remote?

Re: Volume problems

Jimdag — Mon, 02 Dec 2024 11:30:37 GMT

Thanks for your help but something is altering the volume & as the sky boxes are the only thing that connects both tv's I thought it might be sky q boxes.

Re: Volume problems

cuke — Mon, 02 Dec 2024 11:32:41 GMT

@Jimdag wrote:
My main sky q box tv volume goes down by itself to 0, sky q mini box TV volume goes up by itself to 100

Surely it is the tv own volume control not the sky boxes?

Re: Volume problems

nigea99 — Mon, 02 Dec 2024 11:33:28 GMT

@Jimdag wrote:

Thanks for your help but something is altering the volume & as the sky boxes are the only thing that connects both tv's I thought it might be sky q boxes.

hi @Jimdag

As @PandJ2020 says the boxes themeselves do not have any volume control so check that the remotes do not have buttons sticking.

Also check that something is not pressing on the TV's own remotes

Re: Volume problems

Jimdag — Mon, 02 Dec 2024 12:11:00 GMT

Its not the remotes as i can go into the tv menu click on another item then turn up the volume & it stays where i put it, but then come out of menu & the volume goes down again, Baffling.

Thanks for your help anyway

Re: Volume problems

PandJ2020 — Mon, 02 Dec 2024 12:13:02 GMT

Volume commands can also be sent over CEC - anything connected via HDMI?