topic Re: Returning equipment in Sky Q

Returning equipment

Jcw65 — Sun, 01 Dec 2024 14:46:33 GMT

We cancelled sky in July/August sent equipment back we have proof of posting yet we are still getting packaging sent and threats of we need to pay for equipment also sky have taken a payment out in October trying to actually speak to someone is near on impossible

Re: Returning equipment

Laing1 — Sun, 01 Dec 2024 15:35:57 GMT

@Jcw65 wrote:

We cancelled sky in July/August sent equipment back we have proof of posting yet we are still getting packaging sent and threats of we need to pay for equipment also sky have taken a payment out in October trying to actually speak to someone is near on impossible

@Jcw65 I have escalated this to sky

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https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Returning equipment

Mr+Flibbles+86 — Sun, 01 Dec 2024 15:43:34 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147