https://helpforum.sky.com/t5/Sky-Q/No-satellite-error/m-p/4837856#M678123 <P>Is there any reported issues in the TR4 &nbsp;area?</P> Sun, 01 Dec 2024 00:03:43 GMT Stacie23 2024-12-01T00:03:43Z https://helpforum.sky.com/t5/Sky-Q/No-satellite-error/m-p/4837856#M678123 <P>Is there any reported issues in the TR4 &nbsp;area?</P> Sun, 01 Dec 2024 00:03:43 GMT https://helpforum.sky.com/t5/Sky-Q/No-satellite-error/m-p/4837856#M678123 Stacie23 2024-12-01T00:03:43Z https://helpforum.sky.com/t5/Sky-Q/No-satellite-error/m-p/4837886#M678128 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4266046">@Stacie23</a>&nbsp;</P> <P>Satellite issues are not based on the area you're in. If a message displays<STRONG> “no satellite signal”</STRONG> firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.</P> Sun, 01 Dec 2024 04:59:55 GMT https://helpforum.sky.com/t5/Sky-Q/No-satellite-error/m-p/4837886#M678128 Daniel0210 2024-12-01T04:59:55Z