No satellite signal

Andy267 — Thu, 28 Nov 2024 16:31:10 GMT

I have no satellite signal for 5 days

l have contacted sky every day since Monday 25 each time I have been passed on without any resolution and have not been able to book an engineer due to an issue on your side and each day I've been told it will take up to 5 days but nothing has happened

Re: No satellite signal

oldfella — Thu, 28 Nov 2024 16:38:04 GMT

@Andy267 wrote:

I have no satellite signal for 5 days

l have contacted sky every day since Monday 25 each time I have been passed on without any resolution and have not been able to book an engineer due to an issue on your side and each day I've been told it will take up to 5 days but nothing has happened

Hi @Andy267

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

regarding your issue

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

topic No satellite signal in Sky Q

No satellite signal

Re: No satellite signal