Mini box not working

KayP1 — Thu, 28 Nov 2024 12:26:19 GMT

I was supplied a mini box ages ago but have only just tried to install it and it will not install I think it may need a booster. I live on my own and am not tech savvy could I have an engineer to install please

Re: Mini box not working

oldfella — Thu, 28 Nov 2024 12:33:53 GMT

@KayP1 wrote:

I was supplied a mini box ages ago but have only just tried to install it and it will not install I think it may need a booster. I live on my own and am not tech savvy could I have an engineer to install please

Hi @KayP1

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

To help connect your mini see following link.

https://www.sky.com/help/articles/setting-up-sky-q-mini-box

topic Mini box not working in Sky Q

Mini box not working

Re: Mini box not working