No sound on APPS

TheNana — Thu, 28 Nov 2024 10:30:59 GMT

All of the APPS on Sky have no sound, some if I use Audio description will give me sound

Re: No sound on APPS

oldfella — Thu, 28 Nov 2024 10:47:41 GMT

@TheNana wrote:

All of the APPS on Sky have no sound, some if I use Audio description will give me sound

Hi @TheNana Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

topic No sound on APPS in Sky Q

No sound on APPS

Re: No sound on APPS