topic Re: Cancel Sports in Sky Q

Cancel Sports

Cecil1 — Tue, 24 Oct 2023 19:31:24 GMT

Hello,

I would like to cancel my sky sports package please, I pay for the extra payment for sky sports to be able to cancel my skys sports at any time so I would like to cancel this please

Re: Cancel Sports

Daniel0210 — Tue, 24 Oct 2023 19:34:57 GMT

@Cecil1
You aren’t talking to Sky Customer Services here. This is a forum where customers try to help other customers.

To remove part of your TV package you will need to contact Sky and give the appropriate 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

Re: Cancel Sports

Stelio1 — Wed, 05 Jun 2024 13:28:49 GMT

I want cancel Sky Sports but cannot do so

Re: Cancel Sports

Daniel0210 — Wed, 05 Jun 2024 13:32:26 GMT

@Stelio1

To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

Re: Cancel Sports

davebutt1960 — Sun, 07 Jul 2024 18:05:28 GMT

sky is getting expensive so canseling sky sport i dont watch thanks D butterworth

Re: Cancel Sports

Daniel0210 — Sun, 07 Jul 2024 18:06:11 GMT

@davebutt1960
This is a customer helps customer forum so you’re not contacting Sky Customer Services by posting on here.

Re: Cancel Sports

SKY1992bf — Sun, 07 Jul 2024 18:06:54 GMT

@davebutt1960 You need to call Sky directly to cancel it can't be done via here

Your not talking directly with Sky, this is a customer helps customer forum only with no account access,you can’t cancel/downgrade online I’m afraid

if you wish to cancel/downgrade choose an option on the link below (which includes a message service - not available in ROI) (just click on yes I need more help)

https://www.sky.com/help/articles/cancel-sky-tv#M1014

Note that if your within a minimum term (most Sky contracts have a minimum term of 18 months) for the service you wish to cancel you may not be able to

Also note you have to give the required relevant notice to cancel which is 31 days for tv and 14 days for broadband

Additional information on Broadband: If you are changing to Virgin or cancelling broadband totally you'll have to contact Sky This link should help

https://www.sky.com/help/articles/cancel-sky-broadband#M1014

If you are changing to another ISP who uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf

If in ROI make sure the flag in bottom right hand corner is set to ROI and refresh the page before selecting an option

for reference cancellations are only confirmed once you have written email confirmation, also remember that if you are cancelling sky q or stream (where stream was ordered on or after 23/02/23) completely all equipment will need returning so make sure when sending back you obtain and keep very safe and indefinitely proof of postage, also note that billing continues as normal right upto and including last day of notice period and must be paid, any overpayment for days beyond termination date will be refunded within six weeks of termination date or you can call sky and they will refund within 3-5 working days once the credit is showing on your sky account

apparently best times to call are first thing in the morning 7am or last thing at night 9pm

Re: Cancel Sports

Tel34 — Wed, 27 Nov 2024 20:09:08 GMT

Cancel TnT sports

Re: Cancel Sports

MightyQuinn — Wed, 27 Nov 2024 20:23:46 GMT

@Tel34 wrote:
Cancel TnT sports

Hi @Tel34 You cannot cancel anything on a public community forum. You will need to contact Sky.

Re: Cancel Sports

Webley01 — Tue, 18 Feb 2025 15:59:24 GMT

I wish to cancel sky sports from my account

Re: Cancel Sports

PandJ2020 — Tue, 18 Feb 2025 16:02:00 GMT

@Webley01 wrote:
I wish to cancel sky sports from my account

Read the thread you've posted on... It tells you what to do

Re: Cancel Sports

Grahamlynch — Mon, 10 Nov 2025 14:49:14 GMT

Circumstances beyond my control unable to access my equipment

Re: Cancel Sports

PandJ2020 — Mon, 10 Nov 2025 14:51:12 GMT

@Grahamlynch wrote:
Circumstances beyond my control unable to access my equipment

Do you have a question? If you've been asked to returned equipment, and cannot, then you'll be charged a non-return fee.

Re: Cancel Sports

Daniel0210 — Mon, 10 Nov 2025 14:57:05 GMT

@Grahamlynch wrote:

Circumstances beyond my control unable to access my equipment

@Grahamlynch

What's the relevance to the thread you've added to which is about cancelling Sky Sports?