topic Re: PIN help in Sky Q

PIN help

TJLaw — Wed, 27 Nov 2024 18:02:41 GMT

I have all my settings for parental controls etc to not ask for PIN number, however on some channels it still asks and also my recordings still ask for it.
why does it do this and how can I get rid of it?

Re: PIN help

nigea99 — Wed, 27 Nov 2024 18:10:17 GMT

@TJLaw wrote:

I have all my settings for parental controls etc to not ask for PIN number, however on some channels it still asks and also my recordings still ask for it.
why does it do this and how can I get rid of it?

hi @TJLaw

When SKY Atlantic & other channels show certain material before the relevant 'watershed' it will always be present & you cannot turn it off

https://helpforum.sky.com/t5/Sky-TV/Is-there-any-way-I-can-turn-this-damn-parental-control-off/ba-p/2760207#M1014

Our advice is to set the PIN to something like 1111 to help enter it when needed

Re: PIN help

Daniel0210 — Wed, 27 Nov 2024 18:12:03 GMT

@TJLaw

If you're watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings. It is an Ofcom requirement that Sky must adhere to and cannot be overriden by Sky or you.