topic Re: My sky q mini box is too far from main box. Is there anything I can do? in Sky Q

My sky q mini box is too far from main box. Is there anything I can do?

Thumpers1 — Thu, 12 Oct 2023 14:13:58 GMT

I have changed the location of my sky q mini box and it is too far from the main box and signal won't reach. Works fine when nearer the main box. Are there any boosters available to connect the two? Or other solutions?

Re: My sky q mini box is too far from main box. Is there anything I can do?

oldfella — Thu, 12 Oct 2023 14:58:38 GMT

@Thumpers1 wrote:

I have changed the location of my sky q mini box and it is too far from the main box and signal won't reach. Works fine when nearer the main box. Are there any boosters available to connect the two? Or other solutions?

Hi @Thumpers1

Yes you need a Sky Q Wi Booster to position midway between the main Q box and the mini.

You need to contact Sky Directly to obtain one and they are supplied free of charge to aid Q connectivity issues.

It must be Sky Q WiFi Booster and not a normal Sky Broadband booster.

Re: My sky q mini box is too far from main box. Is there anything I can do?

uptonknoll — Mon, 20 Nov 2023 13:49:54 GMT

Hi,

I have called sky and they informed me the booster only works if you use their broadband. Is this correct?

I was under the impression the skyQ booster would boost the signal from the box regardless if who's broadband you use.

Many thanks

Re: My sky q mini box is too far from main box. Is there anything I can do?

DEARSHIT — Mon, 25 Nov 2024 19:56:22 GMT

Did you ever get a resolution to this,I have the same problem

Re: My sky q mini box is too far from main box. Is there anything I can do?

TimmyBGood — Mon, 25 Nov 2024 23:08:09 GMT

@DEARSHIT

Sky should supply a booster: the key is to emphasise this is a Q television issue rather than one with more general WiFi.

Re: My sky q mini box is too far from main box. Is there anything I can do?

DEARSHIT — Tue, 26 Nov 2024 06:37:06 GMT

I'm with plusnet for my fibre friend ,and have a wired eero on a 25m Ethernet cable

Re: My sky q mini box is too far from main box. Is there anything I can do?

TimmyBGood — Tue, 26 Nov 2024 08:37:08 GMT

@DEARSHIT

A Q Mini won't stay connected to a non-Sky wireless signal. One option could be to put an ethernet switch in the end of the cable, run the Eero off that for last cal WiFi and put the Mini on another ethernet port with its own wireless switched off.

Re: My sky q mini box is too far from main box. Is there anything I can do?

DEARSHIT — Tue, 26 Nov 2024 09:04:54 GMT

Sorry I'm not very technical minded when it comes to this,are you basically saying if I run an Ethernet from my plusnet router straight into the mini box that would work

Re: My sky q mini box is too far from main box. Is there anything I can do?

DEARSHIT — Tue, 26 Nov 2024 09:06:06 GMT

Re: My sky q mini box is too far from main box. Is there anything I can do?

DEARSHIT — Tue, 26 Nov 2024 09:09:32 GMT

I did find this above ,running with bt Wi-Fi I'm sure