topic Re: New remote in Sky Q

New remote

Shine791 — Mon, 25 Nov 2024 15:44:39 GMT

Hi I'm trying to see if I can order a new remote for my sky Q box for my downstairs box

Re: New remote

PandJ2020 — Mon, 25 Nov 2024 16:00:38 GMT

@Shine791 wrote:
Hi I'm trying to see if I can order a new remote for my sky Q box for my downstairs box

We're other customers here - we cannot send you one.

Either buy one from a good retailer or try here: https://www.sky.com/help/forms/replaceremote

Re: New remote

lettice — Mon, 25 Nov 2024 16:17:02 GMT

Would suggest first trying the advice here for repairing your Sky q remote.
Pair the remote as in section 3 of this Sky q help article;
https://www.sky.com/help/articles/fix-remote

If that does not work, select I need help at the bottom of the linked article above and it will provide a replacement remote control online form via a link.