topic Re: Box not working in Sky Q

Box not working

Jon126 — Mon, 25 Nov 2024 14:48:28 GMT

You have sent a reconditioned box as a replacement when recording a program no red light appears on the front of the box

PandJ2020 — Mon, 25 Nov 2024 15:38:14 GMT

@Jon126 wrote:
You have sent a reconditioned box as a replacement when recording a program no red light appears on the front of the box

Sky may not send a new box - after all they are simply loaned for the duration of your active subscription.

It works other than the recording light?

Laing1 — Mon, 25 Nov 2024 17:23:42 GMT

@Jon126 wrote:

You have sent a reconditioned box as a replacement when recording a program no red light appears on the front of the box

@Jon126 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

I would be surprised if there are many new boxes the majority will be reconditioned and as you don't own the box then it makes no difference really