topic Re: Sky Q box needs constant resetting in Sky Q

Sky Q box needs constant resetting

SandipH — Thu, 21 Nov 2024 22:20:22 GMT

Hi,

the sky Q box needs restarting almost every day. For some reason, the light goes red and it stops working. I have to then switch off the main switch and restart it to connect it to TV. It's really inconvenient.

Re: Sky Q box needs constant resetting

Addie15 — Fri, 22 Nov 2024 11:01:44 GMT

Hi there, @SandipH. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q box needs constant resetting

Mr+Flibbles+86 — Mon, 25 Nov 2024 07:53:54 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Sky Q box needs constant resetting

Ram18 — Sun, 19 Apr 2026 18:35:08 GMT

I am having same issues