topic Re: Sky. Q upgrade in Sky Q

Sky. Q upgrade

Mal28 — Sun, 24 Nov 2024 20:03:55 GMT

Hello.im upgrading my sky q box so I can get the uhd package.just wondering can I keep my recordings or will I have to start again.

Re: Sky. Q upgrade

oldfella — Sun, 24 Nov 2024 20:06:40 GMT

@Mal28 wrote:

Hello.im upgrading my sky q box so I can get the uhd package.just wondering can I keep my recordings or will I have to start again.

Afraid if you change your Main Q box then you will lose all recordings @Mal28

Any buy and keep from Sky Store can be downloaded to replacement box.

Re: Sky. Q upgrade

stereohaven — Sun, 24 Nov 2024 20:07:14 GMT

@Mal28 wrote:
Hello.im upgrading my sky q box so I can get the uhd package.just wondering can I keep my recordings or will I have to start again.

It is a full hardware swap so you will lose your recordings.

I would recommend making a note of any recordings you really want to see, then you can check on demand availability or for re-runs when your new box is up and running.

Re: Sky. Q upgrade

Mal28 — Mon, 25 Nov 2024 10:39:36 GMT

Thank you

Re: Sky. Q upgrade

nigea99 — Mon, 25 Nov 2024 10:45:24 GMT

@Mal28 If it is a box swap then don't forget to take out your viewing card from the old box before handing it over as you will need it for the new box

Re: Sky. Q upgrade

Paul1402 — Thu, 28 Nov 2024 16:14:39 GMT

How do you upgrade your sky Q box please ?

Re: Sky. Q upgrade

Laing1 — Thu, 28 Nov 2024 16:39:09 GMT

@Paul1402 wrote:

Hi

How do you upgrade your sky Q box please ?

@Paul1402 you need to contact Sky

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag