Dimming pictures

Jeanette16 — Sat, 23 Nov 2024 18:28:10 GMT

Q box , when I switch my sky on the picture comes up then goes dim so it is not watchable, it is not the tv as I can still watch, I can still watch my Q mini upstairs, I have checked foe any loose cables, rebooted the box, change HMDI port, nothing seems to work

Re: Dimming pictures

oldfella — Sat, 23 Nov 2024 20:20:31 GMT

@Jeanette16 wrote:

Q box , when I switch my sky on the picture comes up then goes dim so it is not watchable, it is not the tv as I can still watch, I can still watch my Q mini upstairs, I have checked foe any loose cables, rebooted the box, change HMDI port, nothing seems to work

Hi @Jeanette16

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: Dimming pictures

Jeanette16 — Sun, 24 Nov 2024 13:18:07 GMT

Thank you, very much appreciated

topic Re: Dimming pictures in Sky Q

Dimming pictures

Re: Dimming pictures

Re: Dimming pictures