https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-not-working/m-p/4829132#M676798 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3767607">@Ridley53</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Sat, 23 Nov 2024 10:01:06 GMT Daniel0210 2024-11-23T10:01:06Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-not-working/m-p/4829122#M676796 <P>Sky Q Remote not working</P><P>&nbsp;</P> Sat, 23 Nov 2024 09:53:27 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-not-working/m-p/4829122#M676796 Ridley53 2024-11-23T09:53:27Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-not-working/m-p/4829132#M676798 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3767607">@Ridley53</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Sat, 23 Nov 2024 10:01:06 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-not-working/m-p/4829132#M676798 Daniel0210 2024-11-23T10:01:06Z