topic Re: Blinking Picture in Sky Q

Blinking Picture

Simmo69 — Sat, 23 Nov 2024 07:15:23 GMT

When I turn on the box after a few minutes the picture blinks, if is also doing it when I'm on the TV guide and when I watch recordings. I have a new box and the HDMI cable is new.

i have been turning off the box at the plug and it seems to work for a while then it happens again. Sometimes it happens well into the day when the box has been on for a while.

Re: Blinking Picture

MightyQuinn — Sat, 23 Nov 2024 08:38:28 GMT

Hi @Simmo69 Whatt is the length and specification of the HDMI lead?

Re: Blinking Picture

Simmo69 — Sat, 23 Nov 2024 09:32:56 GMT

The box was new and it's the cable that came in the box with it.

Re: Blinking Picture

GD1 — Sat, 23 Nov 2024 09:38:11 GMT

@Simmo69 Have you tried another HDMI cable and/or a different HDMI input on the TV?

Re: Blinking Picture

Simmo69 — Sat, 23 Nov 2024 10:04:15 GMT

I originally used my old HDMI cable from my old box when my new box came. The blinking started around 3 weeks later. I rang sky on Wednesday telling them what happened and they said if an engineer came out he would check the cables so I decided to change the old HDMI cable with the new one from sky. The blinking stated again this morning. I have now reset the box to see if it's that.