topic Sky TV multiswitch “unearthed” in Sky Q

Sky TV multiswitch “unearthed”

br6 — Fri, 22 Nov 2024 13:34:17 GMT

Engineer has come now for a second visit where he couldn't find the multi switch. He's now found it although he said he can't carry out the work as it is unearthed?

Re: Sky TV multiswitch “unearthed”

nigea99 — Fri, 22 Nov 2024 13:47:18 GMT

@br6 wrote:

Engineer has come now for a second visit where he couldn't find the multi switch. He's now found it although he said he can't carry out the work as it is unearthed?

hi @br6

Unfortunately that is the case - the engineers are not allowed to connect to unearthed equipment

~~It looks like the the bolt on the bottom right is where an earth cable should be connected~~

Edit: at closer look I am not too sure where it should be earthed - although my previous statement could be correct

Re: Sky TV multiswitch “unearthed”

br6 — Fri, 22 Nov 2024 13:55:21 GMT

Thanks a lot, frustrating as it's now going to be about 3 months since I first ordered.

Re: Sky TV multiswitch “unearthed”

nigea99 — Fri, 22 Nov 2024 14:14:13 GMT

I will tag our knd expert @Godfrey to see if he can offer any advice.

(Edit : especially as I am not sure whether the connection at 1 is set to be the ground - I can't quite make out the manual image I have found)

Re: Sky TV multiswitch “unearthed”

Godfrey — Fri, 22 Nov 2024 15:18:04 GMT

This is where the earthing post is situated on a Triax T5 T512 multiswitch, I also suggest the use of earthing bars on all the input and output coaxial cables.

Illustration of a typical coaxial cable connection earthing bar fitted between a distribution device and the individual coaxial cables.

Godfrey.

Re: Sky TV multiswitch “unearthed”

nigea99 — Fri, 22 Nov 2024 15:25:39 GMT

Many thanks @Godfrey your image does make it clearer than the one I found 🙂

Edit : BTW it seems strange that there is such an earthing bar showing (which is where I first suspected was a suitable point) without being connected to any earth cable

@br6 Hopefully your buidling management will get their contractors to rectify this so that you can proceed in future

Re: Sky TV multiswitch “unearthed”

br6 — Fri, 22 Nov 2024 17:50:00 GMT

Thanks guys. Strange that it wasn't done. It's about 7 years since they were developed, but hopefully management should still sort this. The only issue is that the mains enters in a separate building, so will need to be ran through a duct somehow to access that multiswitch. Headache.