topic Re: Router SR213 compatible with Sky Q in Sky Q

Router SR213 compatible with Sky Q

Jss236 — Thu, 21 Nov 2024 12:14:08 GMT

We have two mini sky Q boxes and have just received a new sr213 router but have seen that the router only supports one mini box. Is this correct?

Re: Router SR213 compatible with Sky Q

TimmyBGood — Thu, 21 Nov 2024 12:46:30 GMT

@Jss236 wrote:

have seen that the router only supports one mini box. Is this correct?

No: that was a limitation imposed by Sky on ordering Max earlier in the rollout of the Max Hub. It's now been removed as a limit.

Re: Router SR213 compatible with Sky Q

Chodley — Thu, 21 Nov 2024 12:43:16 GMT

They did what? What sort of madness is that?

Re: Router SR213 compatible with Sky Q

TimmyBGood — Thu, 21 Nov 2024 12:48:44 GMT

@Chodley

Max doesn't have the now antique Q Mesh hardware support, so Sky limited ordering to some households: first only those without Q could get Max, then those with Q but only one Mini. That ordering limitation is no longer there, and the sales system permits orders to be placed without any check for Q hardware (although a Max Hub is technically third-party as far as Q is concerned)