https://helpforum.sky.com/t5/Sky-Q/Sky-Atlantic/m-p/4825165#M676168 I can not get the program sweetheart to play Tue, 19 Nov 2024 17:43:54 GMT Russ777 2024-11-19T17:43:54Z https://helpforum.sky.com/t5/Sky-Q/Sky-Atlantic/m-p/4825165#M676168 I can not get the program sweetheart to play Tue, 19 Nov 2024 17:43:54 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Atlantic/m-p/4825165#M676168 Russ777 2024-11-19T17:43:54Z https://helpforum.sky.com/t5/Sky-Q/Sky-Atlantic/m-p/4825169#M676169 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4253722">@Russ777</a>&nbsp;wrote:<BR />I can not get the program sweetheart to play<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4253722">@Russ777</a>&nbsp;Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD<BR /><BR />The default download setting is HD so try changing the format to download in SD<BR /><BR />you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.<BR />Select Preferences, then 'On Demand default download format', and choose SD.</P> Tue, 19 Nov 2024 17:47:52 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Atlantic/m-p/4825169#M676169 Laing1 2024-11-19T17:47:52Z