topic Re: Netflix in Sky Q

Netflix

Michelle1962 — Mon, 18 Nov 2024 21:08:01 GMT

So I've got Netflix with shy, can watch on my tv, yet can't seem to on iPad, wants me to pay!, I've signed in but doesn't seem to recognise my email 🤷‍♀️

Re: Netflix

oldfella — Mon, 18 Nov 2024 21:16:02 GMT

@Michelle1962 wrote:

So I've got Netflix with shy, can watch on my tv, yet can't seem to on iPad, wants me to pay!, I've signed in but doesn't seem to recognise my email 🤷‍♀️

You need to use the exact same login details as you use for Netflix on your Q box @Michelle1962 .
You can use your Sky Netflix on any device that has the Netflix App.

Re: Netflix

Chodley — Tue, 19 Nov 2024 07:14:50 GMT

@Michelle1962 wrote:
So I've got Netflix with shy, can watch on my tv, yet can't seem to on iPad, wants me to pay!, I've signed in but doesn't seem to recognise my email 🤷‍♀️

Have you set a password for that account on netflix.com?

Re: Netflix

Michelle1962 — Tue, 19 Nov 2024 10:47:28 GMT

Hi I've tried email & password, says it doesn't recognise email address! I've signed out of my old account as had to set another new email address for sky

Re: Netflix

Chodley — Tue, 19 Nov 2024 12:00:28 GMT

So on the Q app, on the "Get Help" screen, does that say the email address that you are trying to use on netflix.com?