topic Re: Replacement Sky Q box in Sky Q

Replacement Sky Q box

Bonzo60 — Sun, 17 Nov 2024 14:25:36 GMT

I had a house clearance & my Sky Q box was removed. I contacted Sky and paid for a replacement. I was told it would be a few days before I got a new box. It has now been 11 days. I have contacted Sky & was told it had been despatched & was with the courier. How long does it usually take to be delivered?

Re: Replacement Sky Q box

MightyQuinn — Sun, 17 Nov 2024 14:31:29 GMT

Hi @Bonzo60 Next working day, 2 at the most.

Re: Replacement Sky Q box

Daniel0210 — Sun, 17 Nov 2024 14:56:50 GMT

@Bonzo60

Do you still have your viewing card? If not you'll need to arrange for another one to be sent out and there may be a further charge.

Re: Replacement Sky Q box

Bonzo60 — Mon, 18 Nov 2024 16:45:09 GMT

Thanks I'm still waiting! Unfortunately the card was still in the Sky Q box but when i originally told them they said a new card would be sent as well. Here's hoping!!!