https://helpforum.sky.com/t5/Sky-Q/My-remote-control-is-faulty/m-p/4822795#M675814 <P>I need a new remote control for my sky Q box please&nbsp;</P> Sun, 17 Nov 2024 19:20:19 GMT Welshcake 2024-11-17T19:20:19Z https://helpforum.sky.com/t5/Sky-Q/My-remote-control-is-faulty/m-p/4822795#M675814 <P>I need a new remote control for my sky Q box please&nbsp;</P> Sun, 17 Nov 2024 19:20:19 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-control-is-faulty/m-p/4822795#M675814 Welshcake 2024-11-17T19:20:19Z https://helpforum.sky.com/t5/Sky-Q/My-remote-control-is-faulty/m-p/4822796#M675815 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2918606">@Welshcake</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR />In the meantime if you have an Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help<BR /><A href="https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637" target="_blank">https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637</A>?</P> Sun, 17 Nov 2024 19:22:44 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-control-is-faulty/m-p/4822796#M675815 Daniel0210 2024-11-17T19:22:44Z