topic Re: Sky UHD and Netflix in Sky Q

Sky UHD and Netflix

millldew123 — Thu, 06 Jun 2024 13:07:16 GMT

After upgrading my SkyQ package to UHD all channels and apps now show in 4K apart from Netflix.

After calling Sky, they confirmed that from mid December 2023 Netflix changed their policies and your Netflix subscription is no longer linked to the Sky HD or UHD package.

Sky offer Netflix standard, Netflix with Booster and Premium Netflix separately.

In order to get UHD Netflix I had to upgrade my Netflix package with Sky to premium for £5 more a month.

Still only £8 a month with discounts in place (£11 per month normally) and after checking out movies in 4K Dolby Vision, it is WELL WORTH it.

I thought I would post here in case anyone else was confused why Netflix didn't upgrade to 4K automatically when upgrading Sky Q to UHD.

Re: Sky UHD and Netflix

nigea99 — Thu, 06 Jun 2024 13:30:57 GMT

@millldew123 wrote:

After upgrading my SkyQ package to UHD all channels and apps now show in 4K apart from Netflix.

After calling Sky, they confirmed that from mid December 2023 Netflix changed their policies and your Netflix subscription is no longer linked to the Sky HD or UHD package.

Sky offer Netflix standard, Netflix with Booster and Premium Netflix separately.

In order to get UHD Netflix I had to upgrade my Netflix package with Sky to premium for £5 more a month.

Still only £8 a month with discounts in place (£11 per month normally) and after checking out movies in 4K Dolby Vision, it is WELL WORTH it.

I thought I would post here in case anyone else was confused why Netflix didn't upgrade to 4K automatically when upgrading Sky Q to UHD.

Thanks - many people are not aware of the switch & the uplift can come as a bit of a shock - although we do try and advise here if people do post asking.

You are fortunate if you have got the boost to Premium for £5 & base for £3

From Mid December 2023 the new levels/boosts & list prices are :
Netflix (Base level) is the With Ads service - 2 Screens in HD (list cost £4)
Boost to Netflix Standard - 2 Screens in HD Ad free (list price an additional £6 thus £10 in total for Netflix)
Boost to Netflix Premium - 4 Screens up to UHD/HDR (list price an additional £11 thus £15 in total for Netflix)

P.S. When paying via SKY, you still cannot, currently, add the 'extra member' add on for use by family members not in your physical household that is available for those paying directly to Netflix

Re: Sky UHD and Netflix

millldew123 — Thu, 06 Jun 2024 13:41:01 GMT

I also pay for Ultimate TV Pack which I believe is a legacy product that includes Netflix. This is £3.50 including a £1 discount.

So yes total cost for me is actually £11.50 for Netflix.....I think 🙂

Re: Sky UHD and Netflix

Padam_Padam — Thu, 06 Jun 2024 14:17:32 GMT

@millldew123 wrote:

Still only £8 a month with discounts in place (£11 per month normally) and after checking out movies in 4K Dolby Vision, it is WELL WORTH it.

Definitely worth it, but please note that you will not get movies with Dolby Vision via the Sky Q Netflix app - it will only output HDR10.

To get Dolby Vision you will need to use the Netflix app on your smart TV or an a third party device such as a Firestick, Roku, or Apple TV 4K box, as long as it is connected to a Dolby Vision capable TV.

Re: Sky UHD and Netflix

millldew123 — Thu, 06 Jun 2024 14:46:31 GMT

Ah, okay, yes It was the app on my TV using the subscription from upgrading via Sky. I think it still works out cheaper than a direct subscription with Netflix but I admit I haven't checked recently.

Re: Sky UHD and Netflix

millldew123 — Thu, 06 Jun 2024 14:48:36 GMT

Yep, it's £17.99 direct with Netflix vs the £11.50 I pay (with discounts). Sweet 🙂

Re: Sky UHD and Netflix

Anthony+46 — Sun, 17 Nov 2024 15:03:01 GMT

Same here i was shocked to find out about not getting Netflix uhd having paid extra for uhd , also if I watch iplayer thats the same. But if i use iplayer and Netflix through my lg tv it shows uhd. I especially like watching David attenborough programmes. So can only see it through tv only not sky.q very odd, it must be something im doing wrong

Re: Sky UHD and Netflix

Laing1 — Sun, 17 Nov 2024 15:46:37 GMT

@Anthony+46 wrote:

Same here i was shocked to find out about not getting Netflix uhd having paid extra for uhd , also if I watch iplayer thats the same. But if i use iplayer and Netflix through my lg tv it shows uhd. I especially like watching David attenborough programmes. So can only see it through tv only not sky.q very odd, it must be something im doing wrong

@Anthony+46 The bbc have only registered the last Q box as being capable of receiving HDR so the V3 box with the internal power supply if you have the V2 box with the external power supply then you wont get HDR on Iplayer as the BBC have not registered that box as being on their list of HDR capable boxes. I believe not all HDR capable TV's are able to et Iplayer in HDR for the same reason

Re: Sky UHD and Netflix

nigea99 — Sun, 17 Nov 2024 17:06:21 GMT

@Anthony+46 wrote:

Same here i was shocked to find out about not getting Netflix uhd having paid extra for uhd , also if I watch iplayer thats the same. But if i use iplayer and Netflix through my lg tv it shows uhd. I especially like watching David attenborough programmes. So can only see it through tv only not sky.q very odd, it must be something im doing wrong

@Anthony+46 The TV apps are generally better - often supporting things like Dolby Vision (for Netflix & Disney)

Personally I never use the apps on SKY Q unless it is to test something.

Whilst the apps on Q are convenient for many, the TV apps or on other devices such as Firestick 4K are probably better

Re: Sky UHD and Netflix

Anthony+46 — Sun, 17 Nov 2024 17:42:02 GMT

Thank you for your help, I'll use to instead for Netflix and iPlayer

Re: Sky UHD and Netflix

RJMC — Sun, 17 Nov 2024 18:24:22 GMT

I have a Samsung QLED TV.. and find that I get a better picture/sound etc if using the apps built into the TV for streaming services like Netflix / Disney+ etc , iPlayer, etc than i ever do using the same apps in th SKY Q box for some reason