topic Re: Setting up box in Sky Q

Setting up box

Melissasturmey — Sat, 16 Nov 2024 11:04:50 GMT

Hello, i ordered sky yesterday. I booked for an engineer to install, but i just wondered if i could do it myself? Im moving from virgin to sky. Or is it wires etc.

Also my box is due to be delivered today, am i able to plug that all in today and use the tv or do i need to wait for the broadband box? Im just looking to speed up the process if possible. thank you

Re: Setting up box

Daniel0210 — Sat, 16 Nov 2024 11:07:33 GMT

@Melissasturmey

The engineer will bring the Sky Q box, any ordered mini boxes, remotes, cables and a dish with them on the installation date. A broadband router is usually dispatched to arrive a day or two before the Broadband is activated.

Re: Setting up box

Carole34 — Sat, 16 Nov 2024 11:44:28 GMT

Lucky you! I've got two deliveries from Sky but NO mention of an engineer or any other help related to the projected transfer to Sky on Monday

Re: Setting up box

Laing1 — Sat, 16 Nov 2024 13:28:48 GMT

@Carole34 wrote:

Lucky you! I've got two deliveries from Sky but NO mention of an engineer or any other help related to the projected transfer to Sky on Monday

@Carole34 what Sky system are you subscribing to is it Sky Q or Sky Stream Sky Q use a satellite signal to watch TV Sky Stream uses your broadband to watch TV

Sky Q if you have never had it before needs an engineer to install a satellite dish/upgrade an existing dish. If you have previously subscribed to Sky Q they may send the boxes out and you can connect them yourself

Sky Stream is a plug and play system where you set it up yourself